Many of the features that make our website easy to use rely on us understanding how you use www.live.hbf.co.uk and remembering the information you freely provide. We do this by gathering small amounts of data each time you visit. This data is stored as “cookies”.
What’s a cookie?
Cookies are small pieces of data that live in your web browser (web browsers include Internet Explorer, Mozilla Firefox, Google Chrome and Safari).
Cookies are harmless text files. They can’t look into your computer or read any personal information or other material on your hard drive. Cookies can’t carry viruses or install anything harmful on your computer.
If you’d like to find out more about cookies, what they’re for and how to manage them, there’s an excellent explanation in Google’s good to know campaign, written in partnership with the Citizens Advice Bureau.
The different cookies we use
System cookies are created each time you visit us and are automatically deleted when you close your browser. They remember the fact you’ve visited and the selections that you make as you use the website.
Identification cookies help us remember who you are when you come back to visit us.
Web analytics / Marketing effectiveness cookies collect anonymous data to help us understand visitor behaviour, so we can make websites better. They tell us which bits of the Website visitors use the most and flag up any problems, so we can fix them quickly. They also tell us how customers find the Website (for example via social media platforms and search engines), so we know how effectively we are marketing.
Cookies for optimising the content shown on our website
We may wish to test a change or new feature on the site to see if it is effective before rolling it out to all our users. Cookies allow a random sample of site visitors to see it one way, and a different group another and ensure that you consistently get the same experience on repeat visits.
_gat (Google Analytics)
_ga (Google Analytics)
_gid (Google Analytics)
More info on the Google Analytics cookies can be found at the top of this page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
(An anti-forgery token (prevent CSRF attack))